Build AI agents, workflow orchestration, and voice AI systems that power Harper's commercial insurance platform, serving millions of businesses. You'll work full-stack across the entire customer journey—from AI-driven lead qualification to underwriter follow-up—shipping production systems that generate revenue immediately with direct founder oversight.

Account Manager role at Harper, an AI-powered commercial insurance platform, where you own the customer fulfillment process from payment through policy delivery. You'll be the final touchpoint ensuring all documents and requirements are completed, while your work directly trains AI systems to automate manual processes. This is a high-impact position in a rapidly scaling company (100x growth last year, ~1,000 new customers monthly) where you'll work cross-functionally with Sales, Engineering, and AI teams.

Harper is seeking a Forward Deployed Engineer to identify and solve high-impact business problems across sales, customer service, and underwriting by building AI agents, automations, and internal tools. You'll work directly with operations teams, prototype solutions rapidly, and measure impact in a fast-growing InsurTech company adding ~1,000 customers monthly. This role emphasizes business results over code elegance, requiring someone who can move from discovery to production in weeks.

Harper seeks their first dedicated Recruiting Lead to build the talent function from scratch while personally closing candidates across engineering and GTM roles. You'll own sourcing, hiring strategy, and team building as the company scales from 30 to 100+ employees, working directly with founders with no approval chains. This role combines hands-on recruiting execution with strategic planning for a fast-growing AI-driven insurance tech company.

Harper is hiring a Future AI Founder to learn business operations across sales, processing, and customer service while building AI systems that automate commercial insurance workflows. You'll spend 6-18 months embedded in the company documenting processes and edge cases, then design templates and automation that leverage AI to amplify human judgment. This is accelerated founder training focused on understanding work at a molecular level and building scalable systems.

Senior Member of Technical Staff leading Harper's voice AI infrastructure for insurance operations. You'll own the complete voice AI stack—from outbound lead qualification to inbound customer service to underwriting applications—scaling from hundreds to thousands of concurrent calls while optimizing for sub-700ms latency. This is a core systems role at a rapidly growing startup (100x growth last year, ~1,000 new customers monthly) where voice AI is the primary operational lever, not a feature.

Lead the full customer experience operation at a rapidly scaling AI-powered insurance distribution company, owning the complete service lifecycle from day one while directly shaping product tooling alongside engineers. This is a high-intensity operator role where you'll work real customer issues, define scalable CX systems, and drive non-linear scaling as the company grows from 5,000 to 100,000+ customers this year.

Founding Account Executive role at Harper, an AI-driven commercial insurance platform closing ~1,000 customers monthly. You'll close deals from day one while building scalable sales infrastructure and AI-assisted systems that become company DNA, working directly with founders with no approval chains.

Harper seeks its first Product Manager to lead a product area end-to-end, bridging engineering and business while driving AI-native insurance distribution. You'll own strategy through execution, prototype with AI tools, talk to customers daily, and drive revenue outcomes for a fast-growing startup adding ~1,000 customers monthly.

Harper is hiring a GTM Engineer to own metrics, analytics, and experimentation infrastructure that directly drives revenue growth for their AI-powered commercial insurance platform. You'll define KPIs, build attribution systems, analyze paid acquisition channels, and ship production code that moves the needle across 1,000+ new customers per month. This role blends analytics and product engineering, requiring both analytical rigor and strong software engineering skills.

Senior Operations Lead role at Harper, an AI-driven commercial insurance platform, responsible for building and scaling the operational backbone from scratch. You'll own end-to-end brokerage operations, build compliance infrastructure, lead technology integration, and manage a growing ops team while working directly with founders in a high-growth, fast-paced environment.

Special Projects Lead role at Harper, an AI-driven commercial insurance platform, working directly with the CEO on high-impact business problems spanning operations, growth, and strategic initiatives. You'll build 0→1 systems, run deep analysis, and drive cross-functional projects that shape the company's trajectory from $30M to $300M+ in premiums. This is a flexible, high-autonomy role designed for someone who thinks like a founder and can operate across product, operations, and growth.

Senior Member of Technical Staff at Harper, an AI-driven commercial insurance platform, responsible for owning core AI infrastructure including LLM orchestration, agent architecture, and platform scalability. You'll architect and implement systems end-to-end that directly impact revenue, working closely with founders in a fast-moving startup adding 1,000 customers monthly.

Chief of Staff role at a rapidly scaling AI-driven commercial insurance company, serving as an operational extension of the CEO across sales, ops, growth, and engineering. You'll build operating systems from scratch, drive cross-functional initiatives, and operate with high autonomy in a 25-person company experiencing 100x growth. This is an 18-24 month role designed to lead toward functional leadership positions like Head of Ops or P&L ownership.